Helpful Articles

General Support Articles Not Specific to ElderSuite

Troubleshooting Common Computer Issues: Restart, Refresh, and Resolve
Sometimes, applications or computers that have been functioning properly for a long time suddenly become unstable, leading to crashes, slow performance, pri...
Wed, Apr 5, 2023 at 6:15 PM
What happens when you change your Account Username, or Account Password?
We will occasionally receive the frantic phone call from a customer that can’t remember their account information and they need to install ElderSuite on an ...
Tue, Apr 21, 2020 at 6:23 PM
Defeating Double Data Entry
It’s hard to believe that double data entry still exists in healthcare. Yet, here we are. Providers who rely on paper must prepare for extra data en...
Tue, Apr 21, 2020 at 6:23 PM