Help Center

General Information 3

• What's Included
• System Requirements
• Eldersuite End User License Agreement

Download & Installation 2

• Downloading ElderSuite
• Installing ElderSuite

Using ElderSuite 1

• Getting Started with ElderSuite - Your First Steps

Getting Support 3

• Support Options
• Before Requesting Support
• Non-Supported Requests

Helpful Articles 6

• Troubleshooting Common Computer Issues: Restart, Refresh, and Resolve
• What happens when you change your Account Username, or Account Password?
• Defeating Double Data Entry
• Subscription Software with a Promise: Why We Ditched Contracts Forever
• How One Adult Day Care Provider Reduced Billing Errors by 90% Using ElderSuite

View all 6

Documentation 6

• Provider Center Overview
• Managing Provider Information
• Managing Provider Account Credentials
• Managing Employees
• Manage Employee Credentials & Access

View all 6

Documentation 5

• Managing Client Information (Adding, Editing and Deleting Clients)
• Client List Explained
• Manage Attendance & Transportation Records
• Managing Payment Types
• Using ElderSuite’s Attendance & Transportation Records to Automate Billing

Documentation 1

• From Notes to Compliance: How ElderSuite Simplifies Nursing Documentation

Documentation 0

Documentation 5

• Processing Electronic Claims
• Scrubbing Claims for Adult Day Care Providers
• Managing Payment Types
• Managing Clearing Houses
• TMHP's Cisco AnyConnect Secure Mobility Client

Helpful Articles 4

• Claim Adjustments in ElderSuite
• How do I change my Taxonomy Code?
• The EOB Code List is missing. Please try re-installing
• Setting Up Your Payment Types the Right Way (the First Time)

Documentation 0

Helpful Articles 3

• Report or Form Not Printing Correctly or completely...
• Why Running ElderSuite on Outdated Devices Can Cost You Thousands
• Stop Digging Through Folders: How ElderSuite Simplifies Document Management