Help Center

General Information 3

• What's Included
• System Requirements
• Eldersuite End User License Agreement

Download & Installation 2

• Downloading ElderSuite
• Installing ElderSuite

Using ElderSuite 1

• Getting Started with ElderSuite - Your First Steps

Getting Support 3

• Support Options
• Before Requesting Support
• Non-Supported Requests

Helpful Articles 3

• Troubleshooting Common Computer Issues: Restart, Refresh, and Resolve
• What happens when you change your Account Username, or Account Password?
• Defeating Double Data Entry

Documentation 10

• Provider Center Overview
• Managing Provider Information
• Managing Provider Account Credentials
• Managing Provider Documents
• Managing Employees

View all 10

Documentation 16

• Client Center Overview
• Managing Client Information (Adding, Editing and Deleting Clients)
• Client List Explained
• Client's Claims Setup
• Managing Case Information Assessments

View all 16

Documentation 13

• Nursing Center Overview
• Manage Health Assessments
• Manage Physician's Orders
• Manage Physician's Standing Orders
• Manage Monthly Nursing Assessements

View all 13

Documentation 5

• Nutrition Center Overview
• Manage Meal Contract Information
• Managing Meal Times
• Manage Meal Applications
• Manage Meal Records

Documentation 12

• Claim Center Overview
• Processing Electronic Claims
• Scrubbing Claims for Adult Day Care Providers
• Process Claims
• Managing & Viewing Billing Reports

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Helpful Articles 3

• Claim Adjustments
• How do I change my Taxonomy Code?
• The EOB Code List is missing. Please try re-installing

Documentation 1

• Report Center Overview

Helpful Articles 1

• Report or Form Not Printing Correctly or completely...