Getting Support

ElderSuite Support Options

Support Options
Premium Support is included with each ElderSuite subscription at no addition cost and is provided to all users. Our support is categorized into Traditional ...
Tue, Apr 21, 2020 at 6:21 PM
Before Requesting Support
Our goal is to make sure any issues you are experiencing are addressed as quickly as possible. However, certain procedures must be performed before we are a...
Tue, Apr 21, 2020 at 6:21 PM
Non-Supported Requests
Support is provided to all ElderSuite users. However, not all support requests can be accommodated. These requests include those which are outside the scope...
Tue, Apr 21, 2020 at 6:22 PM