Help Center
Welcome
Login
Sign up
Home
Solutions
How can we help you today?
Enter your search term here...
Search
Login
or
Signup
to submit a new ticket
Check ticket status
+1.888.999.8055
Knowledge base
Getting Started
General Information
3
What's Included
System Requirements
Eldersuite End User License Agreement
Download & Installation
2
Downloading ElderSuite
Installing ElderSuite
Using ElderSuite
1
Getting Started with ElderSuite - Your First Steps
Getting Support
3
Support Options
Before Requesting Support
Non-Supported Requests
Helpful Articles
3
Troubleshooting Common Computer Issues: Restart, Refresh, and Resolve
What happens when you change your Account Username, or Account Password?
Defeating Double Data Entry
Provider Center
Documentation
10
Provider Center Overview
Managing Provider Information
Managing Provider Account Credentials
Managing Provider Documents
Managing Employees
See all 10 articles
Client Center
Documentation
16
Client Center Overview
Managing Client Information (Adding, Editing and Deleting Clients)
Client List Explained
Client's Claims Setup
Managing Case Information Assessments
See all 16 articles
Nursing Center
Documentation
13
Nursing Center Overview
Manage Health Assessments
Manage Physician's Orders
Manage Physician's Standing Orders
Manage Monthly Nursing Assessements
See all 13 articles
Nutrition Center
Documentation
5
Nutrition Center Overview
Manage Meal Contract Information
Managing Meal Times
Manage Meal Applications
Manage Meal Records
Claim Center
Documentation
12
Claim Center Overview
Processing Electronic Claims
Scrubbing Claims for Adult Day Care Providers
Process Claims
Managing & Viewing Billing Reports
See all 12 articles
Helpful Articles
3
Claim Adjustments
How do I change my Taxonomy Code?
The EOB Code List is missing. Please try re-installing
Report Center
Documentation
1
Report Center Overview
Helpful Articles
1
Report or Form Not Printing Correctly or completely...